FEATURE GUIDE

FlipTheLook features and how to use them.

A practical overview of what the platform can offer, from simple sharing tools to the main shoppable lookbook, catalog, storefront, and ordering workflows.

What this page is for

Use this as a customer-facing feature guide and an internal checklist for packaging tiers. The detailed tier split can come later; this page explains the available functions and the basic workflow for each area.

Feature availability can vary by plan, setup, and store configuration. We can refine this into Free, Starter, Growth, Pro, and Enterprise feature tables after the tier rules are finalized.

Simple functions

Public sharing

Create a link shoppers or buyers can open on desktop and mobile.

  • Public lookbook link
  • QR code sharing
  • Private preview links
  • Embeddable lookbook links
  1. Open a lookbook.
  2. Publish it.
  3. Use Share to copy the public link, private link, QR code, or embed code.

Basic brand display

Give each published experience a branded frame.

  • Store logo
  • Brand name
  • Store description
  • Contact information
  1. Go to Stores or Store Settings.
  2. Add logo, name, address, contact email, and social links.
  3. Save, then preview the storefront.

Media library

Upload and reuse media across products, lookbooks, and storefront pages.

  • Images
  • Videos
  • Audio files
  • PDFs
  • Folders and search
  1. Open Album.
  2. Upload files or create folders.
  3. Select media from the builder, products, or storefront settings.

Lookbook builder

Lookbook creation

Build a digital collection experience from uploaded pages or imported PDFs.

  • Create lookbooks
  • Upload page images
  • Import PDF pages
  • Add, remove, and reorder pages
  • Draft and publish workflow
  1. Create a new lookbook.
  2. Add pages manually or import a PDF.
  3. Arrange page order and publish when ready.

Interactive page tools

Layer product and media actions directly onto the lookbook pages.

  • Product hotspots
  • Multiple products per hotspot
  • Drag and resize controls
  • Product labels
  • Image frames
  • Video and audio hotspots
  1. Open the builder.
  2. Select a page.
  3. Add a product, media frame, audio hotspot, or text element.

Text and layout editing

Add copy, callouts, notes, and styled content around the product story.

  • Custom text elements
  • Text style presets
  • Text layering
  • Text resizing and positioning
  • Desktop, tablet, and mobile preview
  1. Add a text element.
  2. Choose font, size, color, and position.
  3. Preview on different screen modes before publishing.

Products and catalog

Product database

Manage the product information used in lookbooks, catalogs, and carts.

  • Product name and description
  • Style number
  • Pricing
  • Product images
  • Colors and sizes
  • Stock and availability fields
  1. Open Products.
  2. Create or edit a product.
  3. Add images, sizes, colors, price, and product details.

Catalog experience

Give shoppers a product-first view connected to lookbook pages.

  • Catalog tab
  • Product search
  • Product modal
  • No-image fallback handling
  • Product tiles from lookbook pages
  1. Publish products inside lookbooks or collections.
  2. Open the public viewer or storefront.
  3. Use the Catalog tab to browse and search products.

Collections

Group products and pages into curated collection experiences.

  • Product collections
  • Collection books
  • Collection catalog pages
  • Collection storefront presentation
  1. Create or assign product collections.
  2. Build a collection book.
  3. Publish and review the collection viewer and catalog.

Cart and checkout

Shopping cart

Let visitors collect products and review their cart and continue to checkout.

  • Add to cart
  • Cart drawer
  • Cart summary
  • Quantity editing
  • Size and color editing
  • Add more sizes or colors
  1. Open a product from a lookbook or catalog.
  2. Select sizes, colors, and quantities.
  3. Add to cart, then review before sending.

Wholesale flows

Support ordering patterns common to wholesale lines.

  • Open-pack ordering
  • Prepack ordering
  • Remove individual size or color lines
  • New vs returning customer gate
  • Customer details form
  1. Set store commerce mode to wholesale.
  2. Configure product sizes, colors, prepacks, or open packs.
  3. Customers submit an order for follow-up and confirmation.

Orders and exports

Capture, review, and manage customer interest after the lookbook is live.

  • Order records
  • Order confirmation emails
  • CSV export
  • Order review before sending
  • Store sender email settings
  1. Receive an order.
  2. Review it in Orders.
  3. Export or follow up directly with the customer.

Storefront and integrations

Public storefront

Create a brand home for lookbooks, collections, and catalog browsing.

  • Storefront homepage
  • Hero image
  • Lookbooks tab
  • Collections tab
  • Catalog tab
  • Store search
  1. Set up store profile and hero.
  2. Publish lookbooks or collections to the store.
  3. Share the storefront URL with buyers.

Shopify connection

Connect retail product and checkout workflows where Shopify is used.

  • Shopify product sync
  • Shopify collection filtering
  • Shopify checkout path
  • Inventory and order push support
  1. Open Integrations or Shopify settings.
  2. Connect the Shopify store.
  3. Sync products and test the checkout path.

Email sending

Send customer inquiries using platform or authenticated brand email settings.

  • Reply-to fallback mode
  • Domain-authenticated sending
  • DNS verification records
  • Store sender email
  1. Open Stores and choose a store.
  2. Add sender email or domain settings.
  3. Verify DNS records before using authenticated sending.

Team, admin, and support

Team access

Control who can manage store content and operations.

  • Store ownership
  • Managers, editors, and viewers
  • Store transfer
  • Sub-accounts and multi-brand access
  1. Open Stores.
  2. Choose a store and manage access.
  3. Add users with the correct role.

Admin and recovery

Operational tools for cleanup, reporting, and recovery.

  • Admin dashboard
  • User management
  • Reports
  • Trash and restore
  • Permanent delete
  1. Use Trash to recover deleted content.
  2. Use Reports for inquiries and support signals.
  3. Use Admin tools for platform management.

Support

Collect support issues with context and attachments.

  • Support requests
  • Support chat thread
  • File attachments
  • Notifications
  1. Open Support.
  2. Create a request with details and attachments.
  3. Continue the thread until resolved.

Setup services and add-ons

Launch setup

Done-for-you help to get a brand ready for its first shoppable launch.

  • Brand profile setup
  • Catalog setup
  • First lookbook build
  • Starter bundle: profile plus 2 lookbooks
  1. Collect brand assets, product data, and page files.
  2. Set up the store profile and catalog.
  3. Build, review, revise, and publish the lookbook.

Production add-ons

Extra help for brands that need ongoing launch support.

  • Extra lookbook
  • Extra 25 pages on a lookbook
  • Care retainer
  • Ad-hoc updates per hour
  1. Choose the add-on needed.
  2. Send assets or update instructions.
  3. Review the completed update before publishing.

Main platform offer

The complete FlipTheLook experience combines content, catalog, commerce, and buyer follow-up.

  • Shoppable digital lookbooks
  • Interactive product hotspots
  • Catalog connected to lookbooks
  • Wholesale ordering
  • Retail shopping/cart flow
  • Storefront and Shopify support
  1. Prepare media and product data.
  2. Build the lookbook and catalog.
  3. Publish, share, and capture buyer action.

Make the product story feel alive before the order comes in.

Turn the next launch edit into a polished page with founder notes, styled spreads, product details, and a shoppable cart, wholesale or direct to consumer, in one place.

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